Showing posts with label Friday. Show all posts
Showing posts with label Friday. Show all posts

Sunday, 25 November 2012

Black Friday brings festive scene to Macy's

NEW YORK (CNNMoney) -- Black Friday at Macy's flagship store in midtown Manhattan has a different vibe than the typical hometown mall. For many in the crowd, the shopping is secondary: The real fun was in the spectacle.

Television crews recorded the event, a lone preacher ranted against greed and a mass of humanity waited for the store's doors to open.

Not everyone was from New York. Out-of-towners far outnumber the locals, and some shoppers even made the trek from overseas.

Ired Savilla, in town with her friends Irma Gutierrez and Manuel Orbino, did not plan on a Black Friday foray. But the 24-year-old Venezuelan heard about it from fellow tourists and thought it sounded like fun.

"We weren't going to stay this long but we changed our flight to Saturday so we could come here," said Savilla.

South Americans were well represented. Three sisters in their early and mid-20s, Michelle, Andrea and Rosanna Ichida, were in from Sao Paulo, Brazil. Their interest in the sale was stoked by media coverage.

"We watched Thanksgiving on television and wanted to see it ourselves," said Andrea.

Shopping-wise, they had their sights set on luggage. "Prices are a lot less expensive than in Sao Paulo," said Michelle.

Susan Shepard and Micky Appleton, of Andover, England, were celebrating their 50th birthdays. The pair had treated themselves to a helicopter ride over New York, a visit to the 9/11 memorial and a carriage ride in Central Park. Friday was their last full day in town and the women were capping off the trip with Midnight at Macy's.

"We already sussed out what we want to buy," said Appleton. Purses were first on her list.

Related: Black Friday: Shorter lines but bigger checks

Sophia Carter, 7, was with mom Julie, dad David, and Teddy, Sophia's stuffed animal, whom she brought with her from Littleton, Colo. The family was making their second holiday trip in a row to New York. Last year it was Christmas.

"We came for the parade, for the Rockettes and to see Santa," said Julie. She said she thought she would look for bargains on jewelry, shoes and New York-themed gifts. Sophia had no doubt what she wanted to buy -- toys.

Related: 7 hot toys for the holidays

As Manhattan residents, Andres Florez and Jessica Passman were a rarity in the crowd. They live on the Upper East Side, although they're originally from Florida. He's a web editor and she's a marketer. The pair, who are in their late 20s, are no strangers to Black Friday sales.

"We're pros," said Passman.

They knew exactly what they wanted to buy: watches, boots and jackets. "We'll probably spend more this year than last," said Florez.

Related: Toys R Us shoppers choose deals first, turkey later

That was also true for the mother-daughter team of Brenda Lopez, 16, and Elena Gutierrez, 35. They were early arrivals, getting to 34th Street at about 9 p.m. from their home in Parkchester, the Bronx. That enabled them to grab a spot near the front of the line.

Brenda was mostly interested in clothes and shoes but "anything on sale" was fair game, she said.

Some of the items that Macy's was promoting included 1/2 ct. diamond stud earrings and winter coats. The store was also offering free headphones with a $75 purchase of fragrances and had slashed houseware prices by 40%.

Related: Holiday deals shaping up to be the best in years

Those items were of limited interest to Beth Sakonchick and her sister Linda Kolpak of Avon, Conn.,or sister-in-law Monica Sakonchick of Austin, Texas.

"We came into town to see the parade," said Beth Sakonchick, whose in her 50s. "I had that on my bucket list. Then our daughters (Samantha Kolpak and Lindey Sakonchick) said 'Let's go shopping.' "

They intended to just "look for bargains."

Inside, many of the Macy's workers on duty were waiting just as eagerly for the doors to open as the customers were. They counted down the last 10 seconds, the doors flew open and the Macy's employees burst into applause.

The crowds moved eagerly down the store aisles and scattered in different directions and up the elevators. Another Black Friday at the nation's biggest store was underway. To top of page

First Published: November 23, 2012: 3:09 AM ET

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Black Friday shoppers out in full force

Target shoppers were going after doorbuster deals on electronics, particularly the televisions. Home good, including blankets and bed sheets, were also popular.

NEW YORK (CNNMoney) -- Shoppers turned out in droves at malls and big-box stores around the country to take advantage of Black Friday deals, as retailers opened their doors earlier than ever on Thanksgiving. According to early estimates, the late evening openings are paying off.

"Like pumpkin pie and football, Thanksgiving Day shopping is quickly becoming a holiday tradition for millions of Americans," said National Retail Federation President and CEO Matthew Shay. "Steady streams of shoppers have already flooded outlets, malls and other stores throughout the country and shopped online from the convenience of their couch to kick off the holiday season."

Toys R Us, Wal-Mart (WMT, Fortune 500) and Sears (SHLD, Fortune 500) all got a head start on the big shopping weekend by opening at 8 p.m. on Thanksgiving Day. That's even earlier than last year, when the toy retailer kicked things off at 9 p.m. and Wal-Mart, the world's largest retailer, opened at 10 p.m. Sears opened at 4 a.m. last year.

"By opening even earlier, the retailers have been able to attract a broader spectrum of consumers to participate in Black Friday -- not everyone is willing to wake up at 4 a.m.," said Marshal Cohen, chief industry analyst at the NPD Group. "They definitely got a lot more business early and upfront."

Related: Cyber Monday starts early this year

As a result of the early surge in shoppers, Cohen expects total Black Friday sales to be up between 2% and 3% from last year.

But by Sunday morning, Cohen anticipates that shopper traffic will fall back to levels typically seen during an October weekend. "There are more hours to shop, but consumers don't have more relatives or more money in their pocket, so once all the dust settles, we won't see too much growth overall," he said.

For the entire holiday season, Cohen expects sales will rise between 1% and 2%.

NRF, on the other hand, is more optimistic. It estimates that holiday sales will increase by 4.1%.

Black Friday traditionally marks the start of the holiday shopping season. Stores consider it to be the most important time of the year because they can make up to 40% of their annual sales in the November-December period.

Retailers encouraged by early traffic. Malls were seeing more shoppers than ever before, said Les Morris, spokesman for Simon Property Group (SPG), which operates 160 malls throughout the country.

The parking lot at Simon's Cincinnati Premium Outlets in Monroe, Ohio, was full by 10 p.m. Thursday. Meanwhile, store managers at its Jersey Shore Premium Outlets in Tinton Falls, N.J., an area hit hard by Superstorm Sandy, were pleased with the strong traffic, which caused a three-mile backup on the Garden State Parkway.

La Plaza Mall in McAllen, Texas, had to use its off-duty police officers and security to control traffic outside of stores.

"Many stores including Abercrombie & Fitch (ANF) had to close their store entrances temporarily as they had reached capacity with hundreds of shoppers waiting to enter the stores," said Isabel Rodriguez-Vera, area director of marketing.

Crowds kept coming into the afternoon, with malls in Florida, Georgia, Indiana and Massachusetts reporting long lines at checkouts and full parking lots.

Related: Confessions of extreme Black Friday shoppers

The crowd at the Toys R Us in New York's Times Square started gathering about four hours ahead of its open, said CEO Jerry Storch.

Shoppers were excited for the more than 200 doorbusters and other deals, particularly on items like the Nintendo WiiU and a "buy one, get one for $1" deal on video games. But many had to rearrange their Thanksgiving dinner plans in order to take advantage of them.

New York City resident Shay Brown, 25, who spent Thanksgiving with relatives in Pittsburgh, headed to the Wal-Mart in Robinson Township for Black Friday shopping with her family, but wasn't thrilled about the early opening time.

"We could have been sitting around enjoying each others' company, but instead we had to rush here to get the deals," said Shay, who was shopping for DVDs.

Fellow Wal-Mart shopper Vanessa Moore, 36, however, welcomed the 8 p.m. opening. "I actually like that they're doing it on Thursday, because after you're done eating, there's really nothing to do," said the Steubenville, Ohio, resident.

Wal-Mart worker protests: As shoppers stormed the shelves at Wal-Mart stores nationwide, hundreds of people outside -- including some employees -- took part in Black Friday protests. They claim the retailer retaliates against those who speak out for better pay, fair schedules and affordable health care.

According to organizers from the union-backed group OUR Walmart, hundreds of workers and thousands of supporters rallied in Landover Hills, Md., Miami, Oakland, Calif., Chicago, Danville, Ky., Dallas and Kenosha, Wis. The organizers say the protests will continue throughout the day.

But Wal-Mart said the disruptions were minimal. "We had very safe and successful Black Friday events at our stores across the country," said Wal-Mart CEO Bill Simon in a statement. "Only 26 protests occurred at stores last night, and many of them did not include any Wal-Mart associates."

Related: Wal-Mart: Crowded, and not everyone is smiling

Simon added that less than 50 Wal-Mart workers participated in the protests nationwide, and roughly the same number of associates missed their scheduled shift as last year. The company said it did not experience any walk-offs.

Overall, Wal-Mart said this year marked its "best ever Black Friday events," and its stores welcomed a larger crowd of shoppers than last year. During its initial four opening hours on Thanksgiving, the retailer processed nearly 10 million register transactions, and almost 5,000 items per second.

The hottest deals: Deals on home furnishings and appliances were particularly popular this year, in addition to sweaters, boots and electronics.

At Macy's, Black & Decker waffle makers were among the items to sell out early, said Nick Nicolosi, the general manager at North Point Mall in Alpharetta, Ga. Shoppers also rushed to buy Keurig coffee makers and travel luggage.

At Target (TGT, Fortune 500), consumers were going after doorbuster deals on electronics, particularly TVs, said spokesman Joshua Thomas. Home goods, including blankets and bed sheets, were also popular.

The hottest item at Best Buy (BBY, Fortune 500) was a 40-inch Toshiba LCD on sale for $179.99, down almost 60% from its original price. Tablets and smartphones were also big sellers, said Best Buy spokesman Jeff Haydock.

Related: The hottest Black Friday stores

Limited Brands (LTD, Fortune 500)' Victoria's Secret also invited large crowds. At North Grand Mall in Ames, Iowa, hoodies and yoga pants sold out within five minutes, according to a spokeswoman, and in Lufkin, Texas, the checkout lines stretched to the door even at 2 a.m., two hours after the opening.

The manager at the Victoria's Secret store in Town East Mall in Mesquite, Texas, said sales at the location have far surpassed last year.

Disney (DIS ) Stores, most of which opened at midnight, were also luring large crowds. Paul Gainer, executive vice president of Global Disney Store, said lines started forming at 11:30 p.m. ET, and overall traffic improved from last year.

Disney has been offering the exact same deals to online shoppers throughout the week. Gainer said Disneystore.com is seeing double-digit gains in traffic, and expects that to continue as the online store maintains its "Magic Friday" prices throughout the day and gears up for Cyber Monday.

Shoppers also hit other online stores hard on Thanksgiving and Black Friday. Online shopping sales on Thanksgiving Day were up more than 17% from 2011, according to IBM, and Black Friday online sales rose nearly 24% compared to last year. Consumers purchasing online from a mobile device topped 14%.

-- CNNMoney's Emily Jane Fox, Annalyn Kurtz, Les Christie and James O'Toole contributed to this article. To top of page

First Published: November 23, 2012: 6:00 AM ET

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Black Friday shopping hits new record

Total spending over Black Friday weekend hit a record $59.1 billion, up from $52.4 billion last year. The number of shoppers in store and online also hit a new record.

NEW YORK (CNNMoney) -- Apparently, full stomachs after Thanksgiving dinners get people in the mood for some real shopping.

Customers flocked in to early store openings on Thanksgiving day to scoop up "doorbuster" deals. A record 247 million shoppers visited stores and websites in the post-Thanksgiving Black Friday weekend this year, up 9% from 226 million last year, according to a survey by the National Retail Federation released Sunday.

Individual shoppers also shelled out more money -- spending $423 this weekend, up from $398 last year. Total spending over the four-day weekend reached a record $59.1 billion, a 13% increase from $52.4 billion last year, according to the NRF.

The survey found that retailers' push to open stores earlier appealed to customers. Stores like Wal-Mart (WMT, Fortune 500), Toys R Us, Sears (SHLD, Fortune 500) and Target (TGT, Fortune 500), that ushered in customers just as Thanksgiving meals wrapped up, saw a boost. About 10% of this weekend's shoppers were out at stores by 8 p.m. on Thursday and an estimated 28% of weekend shoppers were at the stores by midnight, compared to 24.4% last year.

"The only way to describe the Thanksgiving openings is to call them a huge win," said NRF President and CEO Matthew Shay. "Thanksgiving shopping has really becoming an extension of the day's activities. Whole families are going."

Related: Black Friday shoppers out in full force

In a separate survey, ShopperTrak found that the number of people shopping in stores climbed 3.5% from last year to more than 307.67 million.

Bill Martin, ShopperTrak's founder, said that traffic hasn't been this high since 2006. He said that the return to pre-recession levels indicates a real recovery in consumer behavior.

"We've seen that consumers are willing to shop a few extra stores," Martin said. "This could translate into more impulse buying and stronger sales."

But not everyone wanted to wait in line. Online sales soared more than 17% on the Thursday of Thanksgiving, followed by a nearly 21% increase on Friday over last year, according to IBM Benchmark. Sales made from mobile devices climbed by 16%, with more than 24% of consumers using mobile devices to visit a retailer's website.

The NRF had predicted that looming fears over the "fiscal cliff" and the struggling jobs market could weigh on holiday spending. That's why it estimated that holiday sales will rise by 4.1%, which is slower than the 5.6% increase last year.

Shay said that between 65% and 80% of shoppers factor overall economic conditions into holiday spending decisions. Its survey found that two thirds of shoppers will pay with cash or debit, highlighting people's aversion to taking on too much debt in a still slow-recovering economy.

But retailers are hopeful that these strong Black Friday figures set a tone for a solid season of spending ahead. The Thanksgiving shopping tradition kicks off the holiday season sales blitz, wherein stores can make up to 40% of their annual sales in the November-December period.

"A single day doesn't make up a holiday season, but if you don't start off well on that day, you have trouble catching up," Martin said. To top of page

First Published: November 25, 2012: 2:37 PM ET

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Apple Store vs. Microsoft on Black Friday

FORTUNE -- Colorado-based MacWeekend.com took a videocamera to Lone Tree's Park Meadow Mall, one of a growing number of high-end "retail resorts" that house both Apple (AAPL) and Microsoft (MSFT) retail outlets. The comparison is a bit unfair, as the Apple Store is considerably smaller and therefore feels busier.

"Left: worship," writes Herb Herbert in the YouTube comment field. "Right: shopping."

At least nobody got shot, run over or arrested for cutting in line.


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The hottest Black Friday stores

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